Can I return an item?

AUSTRALIA

We offer a refund or store credit for items returned within 30 days. This excludes outlet items (unless faulty).

For customers selecting a store credit for their item/s, a free shipping label is offered. For customers selecting a refund, $5.95 will be charged for a prepaid shipping label.

We have partnered with Refundid to offer instant refunds for your returns. Select ‘Instant Refund via Refundid’ as your refund option when lodging your return to get started! 

For Australian customers selecting a refund via ‘Refundid’ for their item/s, the $5.95 shipping label fee will be automatically deducted from the overall cost of your refund. 

For more information see our FAQ’s or visit refundid.com.

NEW ZEALAND

We offer a refund or store credit for items returned within 30 days. This excludes outlet items (unless faulty).

For customers selecting a store credit or refund for their item/s, $11.95 will be charged for a prepaid shipping label.

REST OF THE WORLD

We offer a refund for items returned within 30 days. This excludes outlet items (unless faulty). Customers are responsible for covering the cost of their return label.

All items should be returned in original, unworn condition with tags attached. That means items returned with makeup stains or sweat patches from those HIIT sessions will not be accepted.

Need more info or to start a return?