The Finish Strong Sale: What You Need to Know

Posted by Ryderwear HQ on


MAKE FESTIVE SEASON YOUR FITTEST SEASON


You didn’t think we’d leave you hanging for the holiday season, did you? We’ve created a sale to help you avoid that festive season slump (you know, where all of the days blur into one and your fitness habit gets replaced by a feasting habit).

Whether it’s a leg day or a long year, we know there’s no better feeling than finishing strong, which is why we’re a minimum 50% off sitewide on all of our next level activewear that’s been designed to get you to your goals faster.

Here’s everything you need to know about our Finish Strong Sale

So what’s the discount?
Minimum 50% off sitewide - that means big discounts on every single thing, from that sports bra you were eyeing off to our game changing D-Mak lifting shoes!

We’re sure you’ve already got a heap of burning questions, so we’ve answered everything you need to know below. If you can’t find the answer, our DM’s are always open and our customer service team is more than happy to help.

THE ESSENTIAL INFO

When does the Finish Strong Sale start?
The sale starts 8:00AM AEDT on December 21st. Here’s a list of key timezones to help you set your alarm! You can also go here to find out when the sale starts in your country!


How long will it last?
Our discounts are here for a strong time, not a long time. We’re keeping the finish date a secret this time, meaning our holiday sale could switch off at any moment! Make sure you get in quick before the deals are gone for good!

Can I make a wishlist?
You sure can! Just browse our range of next-level activewear and select ‘add to wishlist’ to prepare your sale haul!

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What collections are on sale?
All of our collections will be on sale, for a minimum 50% off! We’re not just talking old stock & XXXL sizes either. We’ve been feeling extra generous, so we’re offering huge discounts on some of our most iconic, high-quality collections. Here’s a few sale highlights.

The sale is about to start, why is the site down?
At 6:00AM AEDT we’ll be turning ryderwear.com off. This is so we can make sure you have the best sales experience possible! Instead, you’ll find a holding page with a countdown to the start of the sale. It also means you won’t be able to browse the site or add items to your basket until the sale goes live at 8:00AM AEDT on December 21st so best to get prepped early.

THE MINOR DETAILS

What methods can we use to purchase our new fave items?
All the usual methods! Credit cards, debit cards, Ryderwear vouchers, and Afterpay.

Why can’t I log into my Ryderwear account?
Make sure you’re entering the correct email address and password with no spelling errors.

Will I get my student discount on top of the additional sale price?
Yes you will! The additional student discount will be taken off the sale price of each item. We see you, students! Remember that any discount codes must be applied before you make your order. Once the order has been processed we can’t make any changes!

Are items reserved in my cart while I shop?
No they aren’t unfortunately! We recommend making a wishlist of all the items you want before the sale starts, to make it through checkout as quickly as possible.

Will there be delays?
While we’ve recruited an extra team to help us with the heavy lifting throughout our Finish Strong sale, there is a chance that you may experience slight delays. Rest assured that we’re working around the clock to make sure you get your activewear as quickly as possible.

I’ve sent a support enquiry, when should I expect a response?
Our sales are big, just like your lifts - so we’re expecting to see a large increase in the amount of people sliding into our DM’s during this period. Don’t worry though, our dedicated customer support team will be working tirelessly to answer all of your enquiries (but please allow up to 5 days for a reply).

How long will my parcel take to be dispatched?
Massive deals mean a massive number of orders. While we’ll be doing everything in our power to get your activewear to you as quickly as possible, some orders may take up to 5 days to dispatch.

Please note that dispatch is the time it takes from receiving your order to it leaving the warehouse with one of our shipping partners. Delivery time is the time it takes to get to you once our delivery partners pick up your package from one of our fulfilment centres. Please be mindful of this when anticipating how quickly you’ll receive your order.

Will the returns policy be extended? 
Our usual 60 day return policy will apply.

Does Ryderwear ship internationally?
Absolutely! Ryderwear ships to most destinations around the world, just select your country when you’re in checkout!

Where will my order be shipped from?
Ryderwear has warehouses in Australia, USA and England. The site that you purchase from is where the items will be shipped from.

How much does shipping cost?
All of our regular free and express shipping thresholds will apply for your country, so you can fill your cart without worrying about any extra fees! Click here to view shipping & delivery fees for your location!

Can I have my items in my cart before the sale goes live?
You can log into your Ryderwear account and add items to your cart before the sale goes live, but make sure you’ve got your wishlist prepped or your cart ready before our holding page goes up at 6:00AM AEDT. We’ll be locking down the site for a few hours and you won’t be able browse, add items or checkout. We also recommend hitting the refresh button when the sale goes live to make sure you get those discounted prices!

Will shipping be delayed?
With the high volume of orders we expect to see, as well as the increase in packages in the postal system during the Black Friday period, shipping delays may be expected. Rest assured that our team is working around the clock and with carrier partners to ensure that you get your order as soon as possible.

Will I be able to return items during the Finish Strong Sale?
Of course! You can always return items if things don’t quite work out, and Ryderwear has a brand new returns portal in place to make things more convenient than ever. Just remember that multiple items from separate orders will require separate returns labels, as well as separate shipping. Please be mindful that we don’t accept returns for items featured in Outlet. If you’re worried about sizing or fit and think you may need to make a return, double check what you’ve ordered (Outlet is final sale, and all Outlet items are labelled as ‘No Return’ on the website).

How long does it take to process my return?
Due to the possible increase in returns during the sale period, returns may take up to 14 business days to process once the items have arrived back in our warehouse.

I still have a question. How do I contact customer service?
If there’s anything we’ve missed and you have any other questions, then please hit us up at support@ryderwear.com.au and the legendary customer service team will look after you!

Ryderwear HQ is your lifters library of the latest training, nutrition & mindfulness insights (as well as everything you need to know about our Finish Strong Sale).

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